Transparency

How Avero works.

Everything you need to understand before you enter — how entries are taken, how a winner is chosen and how results are published.

  1. 01

    Choose your escape

    Browse the live luxury experiences. Each competition page shows the prize, what is included, the entry price and the published draw date.

  2. 02

    Enter

    Answer the competition question, select how many entries you would like and complete a secure checkout. Your confirmation email is your proof of entry.

  3. 03

    The draw

    When entries close, the winner is selected using Avero's published draw process and contacted personally.

The draw process in detail.

How entries are recorded

Every completed purchase creates an entry record against the competition, with a unique entry reference. Your confirmation email contains your order reference; entry references are issued once entries close and the entrant list is finalised.

How the winner is selected

After entries close, all valid entries are compiled into a single sealed entrant list. One entry is then selected at random. The draw is conducted live on Avero's social media channels so it can be watched as it happens, and documentation of the draw details is retained.

When draws take place

Each competition displays its own published draw date and time on the competition page. Draws take place at the published time unless we state otherwise on that page in advance.

How winners are contacted

The winner is contacted using the email address and telephone number provided at checkout, normally within 48 hours of the draw. Please make sure your contact details are correct at checkout.

How results are published

Results are shared on the Winners page and on Avero's social media channels. We only publish a winner's name, photograph or story with their consent.

Free entry route

A free entry route is available for every competition. Full details of how to submit a free entry, including the postal address and the information you must include, are set out in our Terms & Conditions. Free entries are treated exactly the same as paid entries in the draw.

Competition terms

Each competition is governed by our Terms & Conditions together with any competition-specific terms shown on that competition's page. Please read them before entering — they cover eligibility, entry limits, prize details, travel arrangements and what happens if a prize cannot be taken.